SHIPPING

***US DOMESTIC SHIPPING ONLY***

Order Processing

All orders are processed within 1-3 business days (excluding weekends and holidays). Once your order is shipped, you’ll receive a confirmation email with tracking information. Please ensure your shipping address is correct at checkout, as we cannot make changes after the order is processed. Delays may occur during peak seasons.

RETURNS

Return Policy

We want you to be happy with your purchase, but please note the following return guidelines:

  • No Refunds or Exchanges: We do not offer refunds or exchanges. Eligible returns will only be issued as store credit.

  • Conditions for Returns: Items must be unworn, unwashed, and in their original packaging with tags attached.

  • Exclusions: We do not accept returns on swimwear, bodysuits, or intimate apparel for hygiene reasons. Final sale items are non-returnable.

  • Return Process: Return shipping costs are the customer’s responsibility. To initiate a return, contact us at valencia@werkbyv.com for further instructions.

Thank you for your understanding and support!