PRIVACY POLICY

PRIVATE POLICY

1. Information We Collect

  • Personal information: Name, email address, phone number, shipping and billing addresses.

  • Payment details: Collected securely via our payment processor.

  • Website usage: Collected via cookies to improve your browsing experience.

2. How We Use Your Information

  • To process and fulfill your orders.

  • To provide customer support.

  • To send promotional emails (if you’ve opted in).

  • To improve our website and services.

3. Sharing Your Information
We do not sell or rent your personal information. We may share it with third-party service providers (e.g., shipping companies, payment processors) to complete your transactions.

4. Data Security
We use secure technology and encryption to protect your information. However, no method of transmission over the internet is 100% secure.

5. Your Rights
You may access, update, or delete your personal information by contacting us. You can also opt-out of promotional emails at any time.

6. Cookies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

7. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

Contact Us
If you have any questions, please contact us at valencia@werkbyv.com.

Terms and Conditions

Welcome to WerkbyV! By using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General

  • By accessing this website, you confirm that you are at least 18 years old or have parental/guardian permission.

  • We reserve the right to modify these terms at any time. Continued use of the website signifies your acceptance of the updated terms.

2. Product Information

  • We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations may occur.

  • Prices are subject to change without notice.

3. Orders and Payment

  • All orders are subject to availability and acceptance.

  • Payment must be made in full at the time of purchase using the approved payment methods.

4. Shipping and Delivery

  • Shipping times may vary based on location and carrier. Delays beyond our control are not our responsibility.

  • Ensure your shipping address is accurate, as we are not liable for orders sent to incorrect addresses.

5. Returns and Store Credit

  • We do not offer refunds or exchanges. Only store credit will be issued for eligible returns.

  • Items must be unworn, unwashed, and in their original packaging with tags attached.

  • Exclusions: Returns are not accepted for swimwear, bodysuits, or intimate apparel for hygiene reasons. Final sale items are also non-returnable.

6. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

  • Our total liability is limited to the amount you paid for the purchased items.

7. Intellectual Property

  • All content on this website, including text, images, and logos, is our property or used with permission. Unauthorized use is prohibited.

8. Governing Law

  • These terms are governed by the laws of the United States of America/North Carolina. Any disputes will be resolved under the jurisdiction of the United States of America/North Carolina.

9. Contact Us
If you have any questions, please contact us at valencia@werkbyv.com.

By using our website, you agree to these Terms and Conditions. Thank you for shopping with us!